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MANAGED IT SUPPORT SERVICES
CONTROL YOUR IT EXPENSES
Building the Perfect Managed IT Support Services
IT is the most important part of your business and we act as your Strategic IT Partner providing Managed Services and IT Consulting. Every business will have different requirements and we offer a comprehensive range of Managed IT Services, tailored to suit your business needs.
A team of highly skilled and experiences IT professionals will always be available round the clock, to help your users with all your IT needs as they arise.
Managed IT Support – Peace of Mind
Without Managed IT Support Services, you’ll have to deal with different vendors for your Computers, Network & Printer related issues. However, Managed IT Services will provide you a single point of contact for all your IT needs. Whether it’s a License or Hardware procurement, computer, printer or a network issue or maybe your VoIP phones are not working. We, as your IT partners, take care of all your worries.
Fixed Monthly Fee – No more surprises
Managed IT Support Services are tailored for each client’s requirement. So you are actually paying only for the services you are availing from us. We will maintain and managed your IT Infrastructure (Servers, Desktops, Printers, Switches, etc.) and support your staff for a Fixed Monthly Fee.
By implementing Managed IT Support Services, companies were able to reduce server and network downtime by more than 85 percent. (source: IDC)
Managed IT Support Services – We do it all for you
Managed Desktop Services
- Support for Desktop Applications
- Email Client Management
- Antivirus Client Management
- USB & Network Printer Support
- Windows Updates & Patch Management
- Automated Schedule Maintenance
- Network Management
- Software & Hardware Inventory Management
- Unlimited Remote & On-site Support
- Scheduled Desktop Maintenance
- Automated Updates and patch management
- Virus Protection & Removal
- Desktop routine optimization
- PC and Mac Support
- Support via all channels (Phone, Email, Ticketing Portal)
Managed Cloud Services
- Support for Cloud Applications
- Hosted Email Management
- Hosted Application Management
- Cloud based backup management
- Cloud based Server Management
Managed Server Services
- 24×7 Remote Support Services
- Server Application Management
- Automated Service Monitoring & Remediation
- Server Patching & Upgrades
- Sever Local Backup Management
- Sever Cloud Backup Management
- Scheduled Proactive Backup Restore Testing
- Routine Management & Maintenance of AD, File Server, Exchange Server, SQL Server, etc.
- Scheduled Server reboots
- Server Future Road Map Planning
- Server Life-Cycle Management
- Unlimited Remote & On-site Support
- Routine Health-check of Servers
- Virus Protection & Removal
- Server Hardware Monitoring
Managed Network Services
- Switches & Firewall Management
- Printer and other Network Devices
- Scheduled Firmware Updates
- Network Planning/Roadmap suggestions for security and speed enhancement