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Managed IT Support Services

Business Essential IT Services

Productivity & Collaboration

Monitoring & Reporting

Network & Security

Microsoft Office 365

Backup & Disaster Recovery

Testimonials

Pledge Technologies understands our service needs, and their expertise allowed us to feel confident that they can address our issues responsively at critical times when applications ...Read More

Scott Trowbridge
Managing Director
HSMC

Testimonials

The City of North Lauderdale has been using the services provided by the Pledge Technologies group for over 8 years.  Pledge Technologies has been our “go to” vendor for support ...Read More

Charles Wolfe
City of North Lauderdale

Testimonials

We would like to express our satisfaction with the cooperation regarding the office 365. Everyone is professional, excellent, ...Read More

Rahul Pratap Singh
Delhi Electric Company

Testimonials

I have been working with Pledge technologies for over 5 years and I have to admit how impressed I am with their professionalism, knowledge,   ...Read More

Kourosh Rashidi
Director
Storm Computers & Networking

Testimonials

5 Stars from excellent service and support to the entire team. They have been very helpful at any point in time. Much much appreciated...Read More

Deepti Oberoi
Rising Straits Capital Advisor

Testimonials

I would like to thank Pledge Technologies for seamless services provided to our organization. We sincerely appreciate your efficient...Read More

Nitin Mehra
Administration Manager
Elements Global Services

Testimonials

My team has called the help desk(Pledge Technologies) many times over the past two years. Every time, the problem has been resolved ...Read More

Manisha Agarwal
Director
DSRV and CO LLP

MANAGED IT SUPPORT SERVICES

CONTROL YOUR IT EXPENSES

Building the Perfect Managed IT Support Services

IT is the most important part of your business and we act as your Strategic IT Partner providing Managed Services and IT Consulting. Every business will have different requirements and we offer a comprehensive range of Managed IT Services, tailored to suit your business needs.

A team of highly skilled and experiences IT professionals will always be available round the clock, to help your users with all your IT needs as they arise.

Managed IT Support – Peace of Mind

Without Managed IT Support Services, you’ll have to deal with different vendors for your Computers, Network & Printer related issues. However, Managed IT Services will provide you a single point of contact for all your IT needs. Whether it’s a License or Hardware procurement, computer, printer or a network issue or maybe your VoIP phones are not working. We, as your IT partners, take care of all your worries.

Fixed Monthly Fee – No more surprises 

Managed IT Support Services are tailored for each client’s requirement. So you are actually paying only for the services you are availing from us. We will maintain and managed your IT Infrastructure (Servers, Desktops, Printers, Switches, etc.) and support your staff for a Fixed Monthly Fee. 

By implementing Managed IT Support Services, companies were able to reduce server and network downtime by more than 85 percent. (source: IDC)

Managed IT Support Services – We do it all for you 

Managed Desktop Services

  • Support for Desktop Applications
  • Email Client Management
  • Antivirus Client Management
  • USB & Network Printer Support
  • Windows Updates & Patch Management
  • Automated Schedule Maintenance
  • Network Management
  • Software & Hardware Inventory Management
  • Unlimited Remote & On-site Support
  • Scheduled Desktop Maintenance
  • Automated Updates and patch management
  • Virus Protection & Removal
  • Desktop routine optimization
  • PC and Mac Support
  • Support via all channels (Phone, Email, Ticketing Portal)

 

Managed Cloud Services

  • Support for Cloud Applications
  • Hosted Email Management
  • Hosted Application Management
  • Cloud based backup management
  • Cloud based Server Management

 

Managed Server Services

  • 24×7 Remote Support Services
  • Server Application Management
  • Automated Service Monitoring & Remediation
  • Server Patching & Upgrades
  • Sever Local Backup Management
  • Sever Cloud Backup Management
  • Scheduled Proactive Backup Restore Testing
  • Routine Management & Maintenance of AD, File Server, Exchange Server, SQL Server, etc.
  • Scheduled Server reboots
  • Server Future Road Map Planning
  • Server Life-Cycle Management
  • Unlimited Remote & On-site Support
  • Routine Health-check of Servers
  • Virus Protection & Removal
  • Server Hardware Monitoring
Managed Network Services

  • Switches & Firewall Management
  • Printer and other Network Devices
  • Scheduled Firmware Updates
  • Network Planning/Roadmap suggestions for security and speed enhancement

Making an Impact on your Business, not the Pocket 

We would love to hear from you...

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