+61 481252028 [email protected]

Solutions

Managed IT Support Services

Business Essential IT Services

Productivity & Collaboration

Monitoring & Reporting

Network & Security

Microsoft Office 365

Backup & Disaster Recovery

Testimonials

Pledge Technologies understands our service needs, and their expertise allowed us to feel confident that they can address our issues responsively at critical times when applications ...Read More

Scott Trowbridge
Managing Director
HSMC

Testimonials

The City of North Lauderdale has been using the services provided by the Pledge Technologies group for over 8 years.  Pledge Technologies has been our “go to” vendor for support ...Read More

Charles Wolfe
City of North Lauderdale

Testimonials

We would like to express our satisfaction with the cooperation regarding the office 365. Everyone is professional, excellent, ...Read More

Rahul Pratap Singh
Delhi Electric Company

Testimonials

I have been working with Pledge technologies for over 5 years and I have to admit how impressed I am with their professionalism, knowledge,   ...Read More

Kourosh Rashidi
Director
Storm Computers & Networking

Testimonials

5 Stars from excellent service and support to the entire team. They have been very helpful at any point in time. Much much appreciated...Read More

Deepti Oberoi
Rising Straits Capital Advisor

Testimonials

I would like to thank Pledge Technologies for seamless services provided to our organization. We sincerely appreciate your efficient...Read More

Nitin Mehra
Administration Manager
Elements Global Services

Testimonials

My team has called the help desk(Pledge Technologies) many times over the past two years. Every time, the problem has been resolved ...Read More

Manisha Agarwal
Director
DSRV and CO LLP

BUSINESS ESSENTIAL IT SERVICES

AD-HOC & HOURLY SUPPORT

We recommend Ad-Hoc or Hourly Support especially to the clients who do not want to be in a contract or do not want to pay a flat monthly fee. It’s similar to Pay-As-You-Go. You contact us with an issue in hand, we fix the issue and you pay us. It’s as simple as it can be.

We offer 30 mins free of cost consultation for any concerns that you wish to discuss. It can be an issue in hand, or planning to move your office to a new location. We’ll be more than happy to connect with you to help you out.

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Ad-Hoc Hourly IT Support

You do not wish to be in a contract of any kind and need assistance with any of your existing issues. Then, you are in the right place. We’ll help you resolve any of your issues at an hourly rate.

All you need to do is to submit a request by email, phone or the contact form and we’ll be more than happy to help you. we’ll give you a clear estimate of the issue you are reporting, which will help you understand how much the services will cost.

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What all can we help you with

Servers

Network Equipment

Infrastructure Audit

Microsoft Cloud

Firewalls

Moving Infrastructure

Apple Macs

Wireless Network

Web Development

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Managed Hourly IT Support

Its similar to Managed IT Services however, its designed specially for organizations who feel they have limited need for IT support but still need to have someone available when the need arise. You get the control of your IT expenses at your finger tips and decide what should be your business priorities.

You choose a fixed number of hours that you would like to be billed for and we’ll do exactly that. Be it a project or a regular maintenance job for Server, Workstation or Network Device, it all goes under the fixed billable hours. Hence, you have to control to manage your bill.

 

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List of services offered in Hourly Support

  • 8×5 Support for Office users
  • Support for Desktop Applications
  • Support for Cloud Applications
  • Support for Server Applications
  • Email Client Management
  • Scheduled Desktop Maintenance
  • Virus Protection & Removal
  • PC and Mac Support
  • Scheduled Firmware Updates
  • Scheduled Reboots for desktop & Server
  • Software & Hardware Inventory Management
  • 24×7 Support for Server
  • Automated Updates and patch management
  • Automated Service Monitoring & Remediation
  • Sever Local Backup Management
  • Sever Cloud Backup Management
  • Email Client Management
  • Virus Protection & Removal
  • Server Hardware Monitoring
  • Switches & Firewall Management
  • Printer and other Network Devices

FREE Call – Your NO Cost IT Consulting

Get in touch with us for a free assessment of your environment and let us identify the best solution which will suit your requirement and your existing environment. We will provide you a clear understanding of the solution we can implement, its initial setup cost and Ongoing reoccurring cost (if any) along with the features and benefits you will get.

We would love to hear from you...

Enquiry